Effective date: 1 October 2024
Last updated: 29 July 2026
This Privacy Policy explains how RankToEarn (“RankToEarn,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit ranktoearn.com (the “Site”), enrol in our courses, subscribe to our emails, download our free resources, or otherwise interact with us (collectively, the “Services”).
RankToEarn is operated by Ad Lunam Investments, based in South Africa. By using our Services, you agree to the practices described in this policy.
1. Who is responsible for your data
The party responsible for your personal information (the “responsible party” under POPIA, or “data controller” under the GDPR) is:
- Ad Lunam Investments
- Information Officer / Contact: Eugene Madondo
- Email: [email protected]
If you have any questions about this policy or how your data is handled, contact us using the details above.
2. Information we collect
We collect the following categories of information:
Information you provide directly
- Account and enrolment details — your name and email address when you register for a course, create an account, or contact us.
- Payment information — when you purchase a course, payment is processed by our checkout provider (ThriveCart) and its connected payment processors. We do not store your full card details on our servers; we receive confirmation of purchase and limited transaction information.
- Email subscription details — the name and email address you provide when you subscribe to our newsletter or download a free resource such as the Borrowed Playbook Starter Kit.
- Communications — any information you include when you email us, reply to our messages, comment on our content, or submit a testimonial.
Information collected automatically
- Usage and device data — your IP address, browser type, device type, operating system, referring URLs, pages viewed, and the dates and times of your visits.
- Cookies and similar technologies — see Section 6 below.
Information from third parties
- Advertising and analytics platforms — data about how you found us and interacted with our ads (e.g. Google Ads).
- Social platforms — if you engage with our content on YouTube or TikTok, those platforms may share aggregated or limited information with us in line with their own policies.
3. How we use your information
We use your personal information to:
- provide and administer the courses and resources you sign up for;
- process payments and deliver your purchases;
- send you the emails you’ve subscribed to, including welcome sequences, educational content, and offers;
- respond to your enquiries and provide customer support;
- run, measure, and optimise our advertising (including Google Ads) and marketing campaigns;
- understand how our Site and content are used so we can improve them;
- detect, prevent, and address fraud, abuse, or technical issues; and
- comply with our legal obligations.
We do not publish your name or personal details in marketing (such as student results or testimonials) without your consent.
4. Legal bases for processing (GDPR / UK GDPR)
If you are in the European Economic Area or the United Kingdom, we rely on the following legal bases:
- Contract — to deliver courses and resources you purchase or request.
- Consent — to send you marketing emails and to set non-essential cookies. You may withdraw consent at any time.
- Legitimate interests — to operate, secure, and improve our Services and to market them, where those interests are not overridden by your rights.
- Legal obligation — where we are required to process data to comply with the law.
5. How we share your information
We do not sell your personal information. We share it only with:
- Service providers (“operators” under POPIA / “processors” under GDPR) who help us run the Services, including:
- ThriveCart and connected payment processors — checkout and payment processing;
- Mailchimp — email delivery and marketing automation;
- Google (Ads and analytics) — advertising and traffic measurement;
- our hosting, course-delivery, and IT providers.
- Authorities or third parties where required by law, to enforce our terms, or to protect our rights, safety, or property.
- A successor entity in the event of a merger, acquisition, or sale of assets, subject to this policy.
Each provider is only permitted to use your data to perform services for us.
6. Cookies and tracking technologies
We and our partners use cookies, pixels, and similar technologies to keep the Site working, remember your preferences, measure traffic, and deliver and measure advertising (including remarketing via Google Ads).
You can control cookies through your browser settings and, where applicable, through our cookie banner. Disabling some cookies may affect how the Site functions. Where required by law, we request your consent before setting non-essential cookies.
7. International data transfers
We operate from South Africa and use service providers that may store or process data in other countries, including the United States and the European Union. Where personal information is transferred across borders, we take reasonable steps to ensure it receives an adequate level of protection, consistent with POPIA and, where applicable, GDPR transfer mechanisms.
8. Data retention
We keep your personal information only as long as necessary for the purposes described in this policy — for example, for as long as you hold an account or remain subscribed, and thereafter as needed to meet legal, accounting, or reporting obligations. When it is no longer needed, we delete or anonymise it.
9. Your rights
Depending on where you live, you may have some or all of the following rights:
Under POPIA (South Africa)
- to be told what personal information we hold about you and to request access to it;
- to request correction or deletion of your information;
- to object to processing, including for direct marketing;
- to withdraw consent where processing is based on consent; and
- to lodge a complaint with the Information Regulator (South Africa) — enquiries: [email protected] or via https://inforegulator.org.za.
Under GDPR / UK GDPR (EEA / UK)
- rights of access, rectification, erasure, restriction, portability, and objection; and
- the right to complain to your local data protection authority.
Under the CCPA/CPRA (California)
- the right to know what personal information we collect and how we use it, the right to request deletion, and the right to opt out of any “sale” or “sharing” of personal information. We do not sell your personal information. California residents will not be discriminated against for exercising these rights.
To exercise any of these rights, email us at [email protected]. You can unsubscribe from marketing emails at any time using the link at the bottom of each message.
10. Security
We use reasonable technical and organisational measures to protect your personal information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
11. Children’s privacy
Our Services are intended for adults and are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
12. Third-party links and platforms
Our Site and content may link to third-party websites and platforms (such as YouTube, TikTok, and the tools mentioned above). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.
13. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you. Your continued use of the Services after changes take effect means you accept the updated policy.
14. Contact us
If you have questions, requests, or complaints about this Privacy Policy or your personal information, contact:
- Ad Lunam Investments
- Information Officer: Eugene Madondo
- Email: [email protected]